Q: I have never played Silkroad Online, or have not played in a while, where do I find the information?
A: You can access the full game guide in-game by pressing [H]. There you will find everything you need to know.
Q: I have registered an account on the website, but I am still unable to log in, what do I do?
A: Please make sure you have verified your e-mail adress by following the instructions in the e-mail sent to you upon registration.
Q: I have encountered an in-game bug, where do I report it?
A: You can report a bug by posting a message with all relevant information in the #bug-reports channel on our Discord server.
Q: I have a suggestion, where do I post it?
A: You can post your suggestion in the #suggestions channel on our Discord server.
Q: A player has broken the rules, how can I report the player?
A: You can report a player by posting a message with all relevant proof in the #player-reports channel on our Discord server.
Q: I am unsure about a game feature/system, how can I find out more?
A: You can either consult one of our supporters, or refer to the Guides page.